Support
Answers for accounts, recipe generation, saved recipes, subscriptions and anything else that has gone off-script.
How do I generate a recipe?
Open the Generate tab, enter the ingredients you want to use, choose a recipe type and theme, then start the generator. Always review generated ingredients and instructions before cooking.
Why should I sign in with Apple?
Signing in connects generated recipes to your account so they can be retrieved and synced. Some information, including favourites, shopping lists and attempt photos, may remain stored locally on your device.
How do I restore a subscription?
Open the app’s subscription or profile area and select Restore Purchases. Make sure you are signed into the same Apple Account used for the original purchase. Apple manages billing and purchase history.
How do I cancel a subscription?
On your iPhone, open Settings, tap your name, choose Subscriptions, select Unhinged Recipes and tap Cancel Subscription. Deleting the app does not automatically cancel an active subscription.
A generated recipe looks unsafe or unsuitable
Do not cook it. AI-generated recipes can contain mistakes. Check allergens, dietary requirements, food temperatures, expiry dates and cooking methods independently. Never consume an ingredient you cannot confirm is food-safe.
How do I delete my account?
Follow the instructions on our account deletion page. Account deletion does not cancel an Apple subscription, which must be managed separately through Apple.
Still stuck?
Email support@unhingedrecipes.co.uk. Include the device model, iOS version and a brief description of what happened. Please do not send passwords or payment information.